VAT Exempt Shopping

Many of the items within our website have been specially designed for people who have a disabling condition or are chronically sick.You do not have to be registered disabled to claim relief from VAT, but the nature of your illness or disability must be specified

If you qualify for VAT relief and are purchasing these items for domestic or personal use, you will be able to receive VAT relief on these items provided that you complete the online VAT Exemption Form.

The relevant VAT amount will be deducted from the total order value upon Checkout

VAT will be applied at the current rate on all orders unless a validated certificate of exemption is completed

Please note that not all products can be exempt from VAT

VAT exemption can only be claimed by private individuals who are chronically ill or disabled and is not to be utilized by Trade or Business accounts